Signature keynote
From Assessment to Treatment: What AI Brings to Today's Clinicians
How AI supports — never replaces — clinical judgment across the whole arc of care, from documentation to quality, with the safeguards that earn a clinician's trust.
Keynote speaker · Behavioral health executive · Responsible AI
I help behavioral health organizations adopt AI the right way — ethically, safely, and in service of human connection.
“Thoughtful AI doesn't pull us away from people. Used well, it gives us back the time to be with them.”
About
For more than 25 years I've worked in community mental health — first as a clinician and supervisor, and today as Executive Vice President of Enki Health Services, a Los Angeles County DMH contract provider serving children, youth, and adults across eight clinics.
My doctoral research pointed to something I've watched play out ever since: the weight of documentation is among the leading drivers of clinician burnout and turnover. That finding still shapes how I lead — and it's why I've spent recent years helping my field adopt AI in a way that gives clinicians back the most human part of the work.
I work at the intersection of clinical operations, behavioral health policy, and the responsible integration of AI. I led the effort that made Enki the first LA County contract provider to launch LOCUS (adult level-of-care), brought AI-assisted documentation into clinical practice, and helped guide CalAIM and BHSA transformation. I believe psychologists shouldn't sit out the AI conversation — we should help lead it.
Speaking
I speak to clinical teams, executives, associations, and policy audiences. Every talk is grounded in real implementation — what worked, what didn't, and how to keep clients at the center. Below are the sessions I'm invited to give most often.
Signature keynote
How AI supports — never replaces — clinical judgment across the whole arc of care, from documentation to quality, with the safeguards that earn a clinician's trust.
Ethics & the profession
A psychologist's moral compass for adopting AI: bias, HIPAA, hallucination, sycophancy, and why the human-in-the-loop is non-negotiable.
For executives & boards
Adopting AI is a governance decision, not a purchasing one. The four pillars, a risk-based frame, and a phased rollout that clinicians actually adopt.
Systems & policy
Lessons from the front lines of California's behavioral health redesign — level-of-care, funding alignment, and expanding access to care.
Recent & upcoming
Focus
The work behind the talks — the areas where I write, advise, and build.
Human-in-the-loop as a first principle; the four governance pillars — transparency, privacy, fairness, accountability — set against NIST's AI Risk Management Framework and California's emerging AI law.
Giving clinicians back the hours that used to disappear into notes after hours — while raising note quality, compliance, and the accuracy of the clinical record.
The difference between engagement-driven consumer chatbots and clinically supervised tools — and what psychologists owe patients who are already using them.
Co-author, The California PsychologistCalAIM, BHSA, and adult level-of-care (LOCUS) implementation — aligning funding, policy, and clinical operations to expand access to care.
Selected impact
Leadership & service
Much of my work happens through the associations and boards where policy, workforce, and access to care get shaped.
Selected publication
Ralph G. Kuechle, Ph.D. & Michael Zelman, Psy.D.
The California Psychologist
On the risks of engagement-driven consumer chatbots — sycophancy, absent guardrails, and real harm — and the human-in-the-loop model that makes clinically supervised tools safe. A call for psychologists to guide patients, and to help shape the law.
“Among the 2,000 managers I have trained and coached, I would put Michael in the top 2.”
In others' words
“He gives a mature, curious, collaborative, solution-focused response to situations that might inflame others. A lifelong learner with the maturity and interpersonal skills to be a leader staff want to follow.
Dr. Christopher AmensonPresident, Amenson Consulting
“Dr. Zelman is dedicated to servant leadership. His vision is empowering providers that empower communities. The world needs visionaries like Dr. Z who care about the wellbeing of providers and the communities they serve.
Neel GhoshalCEO & Founder
Connect
I'm open to keynote invitations, panels, board and advisory roles, and conversations about executive leadership in behavioral health and responsible AI.